Frequently Asked Questions

Monarch Treasures is a family-owned and operated business built on love, legacy, and respect. We treat every project as if it were for our own family, combining heartfelt service with exceptional craftsmanship to create portraits that truly honor each life remembered.

We proudly serve families throughout the DMV area (Washington D.C., Maryland, and Virginia). We also accept orders from families outside this region and can safely ship your finished portrait anywhere in the United States.

Most orders are completed within 1–2 weeks from the time of approval.
If you need it sooner, rush processing may be available—please contact us to discuss your timeline.

Our portraits are crafted from high-quality porcelain, printed using ceramic toners, and fired in a high-temperature kiln. This process ensures durability, color accuracy, and resistance to sunlight, moisture, and extreme weather.

Yes, every Monarch Treasures portrait comes with a lifetime guarantee against fading or discoloration. Our kiln-fired process makes each piece resistant to rain, snow, and UV exposure.

We accept a wide range of photo types, including:

  • Digital photos (JPEG, PNG, TIFF)

  • Scanned copies of printed photographs

  • Older or damaged photos (we can restore them digitally)

  • Color or black-and-white images

If you’re unsure about your photo’s quality, just send it in—we’ll review it and provide guidance before printing.

We provide a variety of options to help families choose the perfect style:

  • Oval, rectangle, square, and heart-shaped designs

  • Multiple size options to fit headstones or mausoleum spaces

  • Custom sizes available upon request

Each order includes free industrial-strength adhesive tape for simple installation.
Mounting is quick, secure, and requires no special tools.
We also include step-by-step instructions for added peace of mind.

Yes, we provide competitive pricing and discounts for funeral homes, cemeteries, and families ordering multiple portraits. Please reach out to discuss custom pricing options.

Starting your order is simple:

  • Contact us by phone or email

  • Send your chosen photograph and preferred shape/size

  • Review and approve your digital proof before production

  • Receive your finished portrait within 1–2 weeks